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Wellington of Flower Mound - FAQs
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FAQs

Frequently Asked Questions


When was the neighborhood established? How many homes exist in the neighborhood and is it built out?

The community wasestablished in 1995 and is built out with 2363 homes/lots.


What is the best way to locate information about the HOA?

The best resource is the HOA’s website:www.wellingtonhoa.net. The website contains information on the amenities available to residents, clubhouse hours of operation, contact information, CC&Rs, HOA policies, electronic forms and much more.


How much are the HOA assessments andwhat does it pay for?

Assessments are $820 a year paid semi-annually ($410 each pay period) on March 1st and September 1st. Assessments are used to maintain and enhance the many amenities available to Wellington residents: clubhouse and fitness center, pools, playgrounds, courts, hiking trails, landscaping, etc.


Who should I contact if I have a question about my assessment statement or have a resale or re-fi question related to my account?

Statement questions may be directed toGuardian Association Management at 972-458-2200 or by emailing: [email protected].

Mail payments to:                                                                Information needed for online or auto-pay:

Wellington of Flower Mound                                              Management Company ID#: 6919

c/o Guardian Association Management                            Association ID#: 490

P.O. Box 93784                                                                       Association Name: Wellington of Flower Mound

Las Vegas, NV 89193-3784                                                   Management Company: Guardian Asso Mgmt


What public schools are zoned for the neighborhood?  

School aged children in the neighborhood attend Wellington or Liberty Elementary School, McKamy Middle School and Flower Mound High School (FMHS) which are part of the Lewisville Independent School District (LISD).


What HOA amenities are available to residents?

The community has a clubhouse which contains a fitness center staffed by the Cooper Aerobics Center, two meeting rooms (multi-purpose and conference room) available for rental and locker rooms with showers. In addition the community has two junior Olympic-size pools, a tot pool, pool cabanas, two playgrounds, five lighted tennis courts, a basketball court, a putting green, a sand volleyball court, a 9-hole disc golf course, and acres of common area and walking trails. 


What is available at the fitness center?

The fitness center offers a wide range of cardio and machine resistance equipment as well as an assortment of free weights and free group exercise classes (the current month’s group exercise schedule may be found on the HOA website). The fitness center is open from 5:00 am until 11:00 pm including Sundays and holidays. Please remember after 11:00 pm the doors to the center will no longer permit entrance into the facility and the alarm system will auto-arm. Failure to exit the building by the 11:00 pm closing time may trigger a false alarm call to the police which will be billed back to the home responsible for the false alarm.


As a resident how do I get an access card and the gate code to the pools and tennis courts?

Group orientations are held Tuesday evenings at 6:00 pm and Saturday mornings at 11:00 am (unless otherwise noted). New/current residents should schedule an orientation with the fitness staff by calling 972-874-8329 or emailing [email protected]. Orientations take approximately 30 minutes and during this time you will receive your access card, the gate code, information on the HOA, the fitness center and a brief tour of the facility. The gate code may also be found on the HOA website in the resident-only section. 


What if I have lost my access card? 

Please report the loss of your access card immediately to the fitnessstaff by calling 972-874-8329 or emailing [email protected]. New replacement cards may be purchased from the fitness staff for $25 with a check payable to Wellington of Flower Mound. Unfortunately failure to notify the HOA of a lost card may leave you responsible for access into the clubhouse by an unauthorized individual.


How do I reserve a meeting room at the clubhouse?

The clubhouse contains 2 meeting rooms that are available for rental by residents only. The multi-purpose room has a maximum room occupancy of 100 people and comes with approximately 13 tables and 70 chairs. For smaller meetings and study groups, the conference room has a maximum room occupancy of 18 people and contains a conference table with chairs and a white board. To reserve one of these rooms, please check the HOA website for availability. Policies and rental rates/fees may be found on the online reservation form. 


How do I reserve a tennis court?

Residents may reserve a tennis court via the resident-only section of the HOA website. In order to accommodate all the homes in the neighborhood, reservations are limited to 2 two-hour reservations per week per household. Tennis court policies may be found on the HOA website.


How do I get information about the Sharks Swim Team?

The Sharks Swim Team is an independent organization but all the members of the team reside in the Wellington HOA neighborhood. For information and questions regarding this organization you will need to visit their website https://www.teamunify.com/Home.jsp?team=recdawstx.


What do I need to do if I plan to make an exterior repair or improvement?

Exterior repairs or improvements may require the submission and approval of an Architectural Control Committee (ACC) modification form prior to the project starting. Please visit the HOA website to review document restrictions, ACC guidelines and ACC bulletins that may be relevant to your project. After reviewing the website information, if you still have questions please contact the onsite HOA offices for additional information via email [email protected] or phone 972-874-8483. Examples of projects (not limited to) that require an ACC modification form are replacing your roof, repairing/replacing/staining your fence, painting your house (even if you are painting it the same color), adding a pool, extending a patio, adding a patio cover or arbor, installing a storage unit, adding an addition to your home or installing new landscape beds/borders.  

 

How do I submit an Architectural Control Committee (ACC) modification form?

Please visit the HOA website to submit an online application form. Supporting attachments and photos may be emailed directly to the onsite staff at [email protected]. Once your form has been received, you may be contacted if additional information or clarification is needed. The review committee (which is composed of unpaid neighborhood volunteers) has up to 31 days to review your request; however, the average review time is usually much less (approximately 5-10 days). Once the review committee has processed your request you will be sent a letter approving or denying your request. Please note the majority of requests are approved. The most common reason for ACC denial is insufficient information provided about the project to process the application. Remember to include in your submission as much detail about the project as possible.


When is trash collection?

For homes located south of Flower Mound Road or west of Bruton Orand/Simmons Road, trash and recyclables are collected every Wednesday.  For homes located north of Flower Mound Road and east of Bruton Orand, trash and recyclables are collected every Friday. Bulk items are collected weekly; however, the items must be bundled/packaged correctly for the bulk items to be picked up. Trash containers or bulk items are not to be placed in public view prior to 8:00 am on the day before trash pickup or failed to be removed from public view by 8:00 am on the day following your trash collection day. For additional information on trash collection or bulk items or to report a missed pickup, please visit the Town of Flower Mound website www.flower-mound.com or contacttheir customer service number at 972-539-SERV (7378). 


What should I do if I get a deed restriction notice from the HOA?

If you resolve the issue(s) listed in the notice within the specified timeframe there is nothing more to be done. If you would like to discuss the issue(s) or if you believe the notice was issued in error you may contact the HOA staff via email [email protected] or phone 972-874-8109. Please do not ignore the notice. Additional notices can result in charges or fines being accessed to your account as well as the issue(s) being referred to an attorney for resolution.  


What can I do about my neighbor’s loose or barking dog?

Pet and animal concerns should be addressed to the Town of Flower Mound Animal Services Department (972-874-6390) during normal business hours or the Town of Flower Mound Police Department’s non-emergency number (972-539-0525) after hours.


What can I do about loud late night noise?

Noise concerns should be reported to the Town of Flower Mound PoliceDepartment’s non-emergency number (972-539-0525).


Who should I contact about a vehicle parked in the street?

Conventional vehicles may legally park in the street but the vehicle must have current tags and be parked in accordance with state/town parking regulations. The Town of Flower Mound does not allow parking or storing of recreational vehicles, travel trailers, boats, boat trailers or stock trailers on residential public thoroughfares. If you would like to report an inoperable or non-conventional vehicle parked in the street, please contact the Town of Flower Mound Police Department at 972-539-0525.  


What can I do about neighboring trees overhanging my yard?

Whether the tree is from your neighbor’s yard or a common area, property owners in every state have the right to cut off branches that grow into their property. This rule is not written down or created by state statue or local ordinance, but is a common law right that has been created by prior court decisions. Please note that any property owner that does the trimming is responsible for the cost of the work as well as responsible for any damages that may result.

Who should I contact about a street light being out?

If you live east of Bruton Orand Blvd or Simmons Road you should contact CoServ at 940-321-7800 to report a street light out. If you live west of Bruton Orand Blvd or Simmons Road you should contact TXU at 1-888-313-6862 to report a street light out. The electric company will ask for a street address near the light’s location.


 



 
 

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